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Online Reviews: Should you Respond, Even When They are Negative?


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A strong digital presence is essential for maintaining a thriving business, and medical practices are no exception to this rule. How and when you respond to online reviews is a key element of that presence.

But what’s the best practice for responding when a review is inflammatory or false? And should you even bother responding to positive reviews?

Explore these questions and learn some of the top (HIPAA-compliant) “dos” and “don’ts” of managing your online reputation in a new fact sheet by Curi Advisory, a business unit within Curi offering data-driven business solutions and consulting for medical practices.

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