Patient Wait Times: Will You Get a Second Date?

Will a patient’s wait time in your office impact a decision to return? What is the waiting experience like? Is it short? Long? Too long? How do you know if your office staff is courteous? Do you have a policy on cell phone use? What features do you provide to make the wait to see you as pleasant and productive as possible?To find out, the staff of Consultantlive conducted a survey. You can see the results and comments from your colleauges by clicking through the slides above. A summary of tips is offered at the end and we hope you'll share some of your own in the comment section, below.