Often, we’ll schedule nurse visits for vaccines in between well-child checks. If the family is hesitant to do them all at once, we start with the vaccines for illnesses the child is most likely to come in contact with. For example, right now there’s been a measles epidemic in many places. If they’re old enough—post–1 year—and can get the measles vaccine, we might start with that. We focus on the diseases most concerning for that age group or location.
We don’t see much polio right now, so if a family wants to space out vaccines, we might delay that one since the risk of exposure is low. But if the family is willing to do multiple vaccines in a visit, we’ll do as many as possible, then schedule a shorter interval between well-child checks for nurse visits to complete the series.
Patient Care: What communication strategies have you found most effective in addressing vaccine hesitancy without damaging the patient–clinician relationship?
Dr Sams: It really depends on the individual patient and their personality. Some just need a lot of data. Others have a history or experience with a family member that has made them hesitant. I ask what their concerns are and try to address those directly.
Sometimes we use humor. I often share a video that takes a humorous approach to contrast outcomes in unvaccinated versus vaccinated populations. It still includes a lot of facts and data, which some patients find helpful.
One of the biggest problems right now is that many of the diseases we vaccinate against have not been seen by this generation, such as measles and whooping cough. They’ve been eradicated or reduced for so long that the parents of these children—or young adults themselves—have never seen these illnesses and don’t realize how serious they can be. They hear about potential side effects from a vaccine, and that becomes their only concern; they don’t understand the risks of the illness itself.
So we do some education about that. Fortunately—or unfortunately—I’ve been around long enough to have seen some of these illnesses before widespread vaccination, and I can speak directly to the severe manifestations they can cause, including death.
Patient Care: How do you handle coadministration in a respiratory virus season when time is tight and multiple shots may be due?
Dr Sams: Especially with pediatric patients, there are often multiple vaccines due at well-child visits—not just during respiratory season. My approach is to pre-chart before the visit, determine what that patient needs, and enter those orders. We do a pre-huddle with nursing and medical assistant staff, and I tell them what I think the patient needs.
As they room the patient, they ask if they’re okay with those vaccines. If the patient or parent says yes, they start preparing them before I even walk in. If they say no, the staff lets me know they have questions or have declined. That gives me the opportunity to go in, ask again, provide education, and, if they change their mind, I send a secure chat to my medical assistant, sign the order, and they administer it.
Patient Care: How can clinicians effectively counter misinformation about vaccine safety, particularly concerns around aluminum or preservatives, during brief office visits?
Dr Sams: Thimerosal, a mercury-containing preservative, has been removed from all childhood vaccines since about 2001, though some multidose influenza vaccines still contain preservatives. The easiest way to avoid this concern is to purchase single-dose, preservative-free vaccines.
If only multidose vaccines are available, I provide information on the very small amounts of preservative present and explain that, for a single vaccine like the flu shot, those levels are safe.