|Articles|March 5, 2010

Gone But Not Forgotten

Don't take it personally when patients leave your practice-take control.

Don't take it personally when patients leave your practice-take control. Follow up with patients who transfer their charts to another provider. It's an easy way to measure patient satisfaction.

(Courtesy of Physicians Practice.)

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Jessica Ailani, MD, FAHS, FAAN; Paul G. Mathew, MD, DNBPAS, FAAN, FAHS

Gone But Not Forgotten

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