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Walmart Closing All Health Centers, Ending Virtual Care Offerings


After a 5-year trial, the company is ending its entry into health care, citing the lack of a "sustainable business model."

Walmart closing all health centers, ending virtual care offerings Walmart store ©sundryphotography/stock.adobe.com

Walmart is ending its foray into health care by closing all of its branded health centers June 28 citing the lack of “a sustainable business model.”

The retail giant announced it would close all 51 health centers and virtual health offerings across 5 states in a news release back in April. The move to actually shutter the centers follows the winding down of Walmart Health Virtual Care on May 31. Walmart entered the health care space in 2019.

Walmart said the decision will not impact the thousands of pharmacies and vision centers the organization runs.

“While we will no longer operate health centers, we will take what we learned as we provide trusted health and wellness services across the country through our nearly 4600 Pharmacies and more than 3000 Vision Centers,” the release says.

A sputtering trend

Walmart was part of a large push among retail businesses attempting to enter the health care space, the majority of which have met with similar results.

Earlier this year, Amazon eliminated hundreds of positions within its Pharmacy and One Medical divisions. One Medical was Amazon’s entrant into employer-based primary care, as it teamed up with major organizations in 2023 to offer health care and expanding the service to Prime members. Amazon bought One Medical in February 2023 for $3.9 billion and announced discounted memberships for Prime users in November that year.

In a memo to employees, Neil Lindsay, the leader of Amazon Health Services, said: “As we continue to make it easier for people to get and stay healthy, we have identified areas where we can reposition resources so we can invest in invention and experiences that have a direct impact on our customers and members of all ages. Unfortunately, these changes will result in the elimination of a few hundred roles across One Medical and Amazon Pharmacy.”

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