Don’t Forget Those Discharge Sheets!February 10th 2010
To better coordinate follow-up care after patients have been in the emergency department or hospital, instruct staff to tell patients to bring their hospital discharge sheets with them to their appointment. Surprisingly, many patients don’t think to bring these sheets, which contain invaluable information, such as test results and new medication recommendations.
If a patient has a problem with an insurer or benefits package, you can sometimes help – but it can be more efficient to refer the patient to a consumer advocacy group, worker’s union, or governmental agency. Keep the numbers of these organizations handy to help patients solve problems – and to ensure your office gets paid.(Courtesy of Physicians Practice)
Here’s a way to build a better relationship with workers’ compensation caseworkers-and get more workers’ comp cases. Fax caseworkers essential information as soon as the patient leaves the practice. Send them what they need to get their jobs done. They’ll reward you with more business.(Courtesy of Physicians Practice)
Making a List, Checking It TwiceDecember 9th 2009
To enhance the efficiency of a subsequent office visit with a patient, make a list of action points for that next encounter at the end of your notes. Checking this list just before the subsequent visit helps focus the interaction and ensures continuity of care-even if the patient is seen by another clinician.
Our clinic uses 4 x 6-in reminder cards on which we write the patient’s next appointment. I have found it helpful to turn the card over and write instructions to the patient on the back. I write such things as “walk for 30 min each day” or “take an extra 20 mg of furosemide each day this week.” Patients can put these cards up on their refrigerator or on their nightstand to remind them of the “doctor’s orders.”
Stamp Out Inefficiency in Diabetes ManagementMay 8th 2009
I recommend having a “diabetes stamp” made up that includes in its imprint fasting blood glucose, low-density lipoprotein cholesterol, hemoglobin A1c, urine microalbumin, ECG, eye examination, podiatric examination, flu shot, and pneumococcal vaccine-along with lines on which to write dates and results.
A "Wheel" Help for Expectant MomsJanuary 1st 2008
I find it helpful to set a gestation wheel to a pregnant patient's due date and then make a copy of the wheel for her. This enables the patient to easily see where she is in her pregnancy, when different laboratory tests must be done, and how the baby is growing.
With patients who say that they usually faint when blood is drawn or when given an injection, have them lie down and tell them that they "cannot faint when lying down." Whether for physiological or psychological reasons, patients usually do not faint when this is done.